Overview
At Pacific Games Club, we are committed to protecting your privacy and ensuring that your personal data is handled with care. This Privacy Policy explains how we collect, use, share, and protect your information when you use our mobile applications.
Information we collect
We collect and process the following categories of personal data:
- Identifiers: Device IDs, advertising IDs, and other unique identifiers used to provide personalized content, ads, and services.
- Crash logs: Information about app crashes used to diagnose and improve performance.
- Diagnostics: Usage and performance data used to enhance app functionality.
- Contact information: Information you provide, such as an email address, for communication purposes.
Legal bases for processing
We rely on the following legal bases to process your personal data:
- Consent: When you provide explicit consent for processing such as personalized advertising.
- Contract: When processing is necessary to perform a contract, such as an in-app purchase.
- Legitimate interest: To improve app performance, ensure security, or prevent fraud.
- Legal obligations: To comply with legal or regulatory requirements.
How we use information
We process personal data to:
- Improve app performance.
- Deliver personalized advertising.
- Ensure app security and prevent fraud.
- Troubleshoot bugs and technical issues.
- Enable in-app purchases and subscriptions.
Third-party services
We may share data with third parties, such as analytics providers including Google Analytics and AdMob, for:
- Ad delivery and performance analytics.
- App performance tracking.
- In-app purchases.
Data sales
We do not sell your personal information. You have the right to know whether your personal data is sold. To learn more about our data practices, contact us by email.
Your privacy rights
You have several rights regarding your personal data:
- Deletion: You can request deletion of your data.
- Access: You can request access to the personal data we hold about you.
- Rectification: You can correct inaccurate data.
- Right to know about data sales: You can ask whether your personal data is sold to third parties.
- Right to opt out: You can opt out of any sale of your personal data at any time.
Opt-out methods
To opt out of targeted advertising or manage your advertising preferences, you can:
- Use device settings: Go to Settings > Privacy > Advertising on iOS, or Ads on Android, and enable the available option to limit ad tracking or opt out of ad personalization.
- Use Google Ads Settings: Visit Google Ads Settings to manage your personalized advertising preferences.
- Contact us directly: Email support@pacificgamesclub.com with your request.
Complaints
You have the right to lodge a complaint with a supervisory authority about the collection, use, or processing of your personal data. If you believe your rights have been violated, contact the relevant data protection authority in your jurisdiction or contact us directly for assistance.
Data retention
We retain your data for as long as necessary to fulfill the purposes for which it was collected, provide our services, meet legitimate business needs, or comply with the law. Data is securely deleted when it is no longer required.
Data Controller and DPO
M. Bilal serves as both the Data Controller and the Data Protection Officer for Pacific Games Club.
Email: support@pacificgamesclub.com
Address: Basement floor, plaza number 252, Spring North, Phase 7, Bahria Town, Rawalpindi, 46220, Pakistan
California rights (CCPA)
California residents may request information about:
- The categories and specific pieces of personal data collected.
- The purpose for collecting personal data.
- The categories of third parties with whom personal data is shared.
You may also request deletion, opt out of data sales, and ask us to disclose the data we have collected. Contact us by email to exercise these rights.
Virginia rights (VCDPA)
Virginia users have the right to:
- Request access to their data.
- Correct inaccurate personal data.
- Opt out of data sales or targeted advertising.
Contact our Data Protection Officer to exercise these rights.
European Union rights (GDPR)
If you are located in the European Union, you have the following rights:
- Access: Know what personal data we hold and how it is processed.
- Rectification: Correct incomplete or inaccurate personal data.
- Erasure: Request deletion when there is no legitimate reason to continue processing.
- Restriction: Ask us to temporarily stop processing your data.
- Portability: Receive your data in a structured, commonly used format.
- Objection: Object to processing for direct marketing.
- Complaint: Lodge a complaint with an EU data protection authority.
Contact our Data Protection Officer by email to exercise these rights.
Brazil rights (LGPD)
Under the Lei Geral de Proteção de Dados, users in Brazil have the following rights:
- Confirmation: Confirm whether we process your personal data.
- Access: Request access to your personal data.
- Correction: Correct inaccurate, outdated, or incomplete data.
- Anonymization, blocking, or deletion: Request action on unnecessary or excessive data.
- Portability: Request transfer of your data to another service provider.
- Withdraw consent: Withdraw consent at any time when processing is based on consent.
- Complaint: Lodge a complaint with the National Data Protection Authority (ANPD).
Use the contact details below to exercise these rights.
Ad and data-sharing choices
To opt out of data sharing or targeted advertising, use your device settings or adjust your advertising preferences through services such as Google Ads Settings.
Data security
We implement industry-standard security measures to protect your data. However, no system is fully secure, and you use our services at your own risk.
Children under 13
We do not knowingly collect personal information from children under the age of 13, or the minimum age required by the applicable jurisdiction. If you believe we have collected such information, contact us immediately and we will delete it.
Children’s technical data
We do not knowingly collect personal information from children. Information collected from children using our apps is limited to non-personal technical information such as device identifiers, crash logs, app usage statistics, and diagnostics. We do not collect names, email addresses, precise location data, or other personally identifiable information from children.
General audience apps
Our apps are designed for general audiences and are suitable for users aged 3 and above. Data collected from all users, including children, is limited to technical information used for functionality, analytics, and ad services. If we inadvertently collect a child’s personal information, we will delete it promptly.
No child-specific profiling
Non-personal information such as device information and crash reports is used solely to improve app performance, functionality, and user experience. No child-specific data is processed separately or used for profiling.
No child data marketing
We do not collect or share personally identifiable information from children. Non-personal data such as device type or crash data is not shared with third parties for marketing or advertising purposes and is handled under strict privacy and security measures.
No personal-information submission features
Our apps do not provide features that allow children to submit, share, or publicize personal information such as names, addresses, or contact details. We strictly protect the privacy of all users, especially children.
Child data inquiries
Because we do not collect personal information from children, we do not expect to store personally identifiable child data requiring deletion. Caregivers may nevertheless contact us at any time to inquire about data associated with their child’s app use, and we will respond promptly.
Caregiver access to technical data
Caregivers may request details about non-personal data collected through their child’s app use. Because we do not collect personal information from children, information available for access will be limited to anonymous technical information.
Stop technical data collection
Caregivers may stop the collection or use of their child’s non-personal information by uninstalling the app or contacting us for assistance. Discontinuing app use will stop further collection.
Child data deletion requests
Caregivers may request deletion of any personal information that may have been collected from their child. Although we do not knowingly collect such information, we will respond to deletion requests in accordance with applicable privacy laws.
Review child data
Caregivers have the right to review any personal information collected from their child. Our apps do not collect personal information from children, and we remain available to clarify any concerns.
Stop personal data collection
Caregivers have the right to stop the collection or use of their child’s personal information. Although we do not collect such information, caregivers may contact us or uninstall the app to ensure that no further personal or non-personal information is collected.
Deletion rights notice
Caregivers have the right to request deletion of any data collected from their children.
Review and stop processing
Caregivers have the right to review any data collected and stop further collection or processing by contacting us.
No sale confirmation
We do not sell personal data. We respect your right to know whether your data is ever sold and confirm that we do not engage in any sale of user data to third parties.
Sale opt-out policy
Because we do not sell user data, no sale opt-out is currently necessary. If this policy changes in the future, we will provide a clear method for opting out.
Contact us
For questions or concerns about your privacy rights or this Privacy Policy, contact Pacific Games Club:
Data Controller and DPO: M. Bilal
Email: support@pacificgamesclub.com
Address: Basement floor, plaza number 252, Spring North, Phase 7, Bahria Town, Rawalpindi, 46220, Pakistan